Effective Date: July 24, 2026

Welcome to Certivoza.

This Shipping & Delivery Policy explains how digital products purchased from our website are delivered.

1. Digital Products Only

Certivoza provides digital educational products, including practice exams, study materials, and learning resources.

We do not sell or ship any physical products.

All purchases are delivered electronically.

2. Order Processing

After your payment has been successfully confirmed:

  • Your order is processed automatically.
  • Access to your purchased digital product is generally provided through your Certivoza account or by email.
  • In some cases, additional verification may be required before delivery.

3. Delivery Time

Most digital products are delivered:

  • Instantly after successful payment, or
  • Within 24 to 48 hours of payment confirmation.

In rare situations involving technical maintenance or payment verification, delivery may take slightly longer.

4. Delivery Method

Your purchased digital products may be delivered through one or more of the following methods:

  • Your Certivoza account dashboard
  • Secure download link
  • Email sent to your registered email address

Please ensure that your email address is correct and check your spam or junk folder if you do not receive the email.

5. Technical Issues

If your purchased product is not available within 24 hours, please contact our support team.

When contacting us, include:

  • Order ID
  • Registered Email Address
  • Payment Confirmation
  • Description of the issue

Our support team aims to respond within 2 business days.

6. No Physical Shipping

Since all products sold on Certivoza are digital educational products, no physical shipment is made.

Shipping charges do not apply to digital purchases.

7. International Customers

Our digital products are available to customers worldwide, subject to applicable laws and payment availability.

Delivery times may vary slightly if additional payment verification is required.

8. Policy Updates

We may update this Shipping & Delivery Policy from time to time.

The latest version will always be available on this page.

9. Contact Us

If you have any questions regarding delivery or your order, please contact us.

Certivoza

Email: info@certivoza.com

Website: https://certivoza.com